Extensive Online Documentation in Hosting
If you have bought your very first hosting account through our company or have moved your website over to us, you will grow used to our services and our in-house developed Hepsia Control Panel very quickly due to the fact that we have prepared an extensive knowledge base where you can find all the info that you may ever need – both general info with regard to the hosting service as a whole and more specific info about the different features that you can make use of and the challenges that you could confront. The articles themselves are available in 2 places. The full article list can be accessed through the Help section of the Control Panel. You can access relevant articles about the different features in each Control Panel section too. You can become aware of how to do just about everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles include detailed guides, so you will never get lost because of an ambiguous text. Of course, in case you bump into a more specific problem and you do not find anything about it in our knowledge base, you can contact our client support team members 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared an in-depth online knowledge base for all our present and prospective customers, so if you order a semi-dedicated server package through us, you will be able to find any info that you need at any time. We’ve got numerous informational articles, which will help you better understand what’s going on in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are just two examples. Our how-to tutorials will help you accomplish anything you like – uncompress an archive, import a database, forward a domain name, etc. Plus, we’ve also got troubleshooting instructions, which will enable you to discover what induces a given problem and the probable solutions for it. In case you are not able to send emails or your domain opens an HTTP 500 error message, for instance, you can consult our knowledge base and correct the issue instantaneously. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.