Live Chat Support in Hosting
As we believe that a number of problems are quickly resolved if you chat with a live person, we offer a live chat service for all of our potential and current clients. The chat is online every single day and our support agents will help you with a number of questions and troubles. If you aren't our client yet, you're able to learn more about our hosting plans and the hosting environment in general so that you can be certain that your web sites will operate properly on our servers. If you already have an account and you've got some questions or you have any kind of problems with some of our solutions, you'll be able to join us on the live chat and we can provide you with the necessary information or help you troubleshoot the problem. You'll have to open a support ticket for some problems that require more time or the help of a system administrator, still for a variety of standard problems you'll get help on the spot.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is accessible every day, even on holidays and weekends. It is the most effective way to find out more about our Linux semi-dedicated hosting packages in case you do not have an account yet or to get a problem resolved in case you are a customer and our customer care representatives will help you in real time regardless of the time of the day you join the chat. If you are hesitating which plan is more suitable for your web sites, if you need advice whether you need a specific upgrade and how to obtain it or in case you've got problems installing an email account on your computer system, you will be able to contact us and we'll give you the needed information very quickly. The live chat is available even after our telephone lines are off for the day, which means that if you have an account with us, you can be certain that you will always get instant help with any kind of question or problem that comes up.