Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is qualified to speedily attend to all Linux hosting packages customers’ queries and advice inquiries. Via our ticketing system, it will be possible to send your question and a support team member will go back to you within max 1 hour. Basically, practice has proved that the standard solution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is provided by a group of skilled employees that are prepared to answer your query quickly. You could make contact with the tech support team crew by starting a help and support ticket from your Online Control Panel or by submitting us an email. On business days, you may as well contact us on the phone or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel delivers a broad practical knowledge base that’s built into all areas. In each section, you’ll find a Help control key that will load for you a selection of step–by–step lessons on how to employ a selected feature or complete a certain action. Moreover, we have made guide video clips so you can get a better idea of the Control Panel’s interface.