1 hour ticket response
We are focused on delivering a quick and proper solution to each technical support ticket submitted by a user. Our qualified client service team representatives will examine your problem and will offer you the best option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average response time has proved to be 20 minutes.
A Premium–Quality Help Desk Service
We have a team of web hosting support techs who are eager to reply to all your requests anytime you need help. Most of our help desk team members have many years of experience in the Linux hosting packages realm, which suggests that you can always count on fast and accurate answers to your inquiries.
An Easy–to–Browse Help Center
To help you find a quick tip on how to use a given feature, we have integrated a truly intuitive Help Center section in your Online Control Panel. You can search through a wide selection of web hosting account administration articles and website administration articles, take a glimpse at our F.A.Q. database or check our how–to video tutorials.