Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Warranty

  • Our group of techs will try their best to respond to your support requests within approximately 1 hour. If, however, the difficulty you have come across needs help from the Admin =Dept,= we are going to address the ticket to the technician on duty and will write a reply to notify you.

  • Top quality support service

  • Expert Technical Assistance Service

  • We are on line for you 24/7 to provide you with guidance and technical support and also to aid you with any trouble that you could have whilst working with your virtual server. We’re able to support all pre–configured packages, plus your OS, server administration panel (with regards to the VPS type) and the Online Control Panel created entirely by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Online Control Panel that is available with no charge with your VPS includes an internal knowledge base. You will see a range of comprehensive how–to posts and a range of step–by–step video tutorials that display all the normal site control duties. You can start using them by simply clicking the Help or Video control keys in the upper right part of each Control Panel section.