Q: What does the web site migration service entail? Will my site be safe?
A: If your present web hosting provider can no longer match the necessities of your site, or when you go through frequent network downtime, or if you are forced to wait for hours for the help desk team to reply back to you, it may be smart to swap your provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your future provider. At Akaditi, we know that this can be difficult and time–consuming. That’s why we’ll do all that for you for free!Our highly qualified technical staff members will migrate your site content from your present provider to us. Our technicians have broad experience migrating websites and are able to handle anything – from a customary WordPress–based weblog or Joomla™–powered site, to an extremely complex, custom–built app.
Q: How long will the web site migration procedure take?
A: While we cannot give you an exact time interval, since there are a lot of variables, including the size of the files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our best to move your site within 48 hours, and in some cases – within 24 hours (when the content is not very large).
Q: What data will I be required to give to your Website Migration Department?
A: Yes. We’ll require the name of the website that you want us to migrate. We’ll also require a way to log into your current web hosting account so that we can get the files pertaining to your web site.
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my web site?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the migration is complete, we’ll make certain that everything is working properly and that the integrity of your web content is not jeopardized before notifying you that the migration is finished. Then we’ll tell you how to transfer the domain name to your hosting account with us and how to update your DNS resource records.
Q: Will my current web hosting provider need to do anything?
A: Nah. Apart from your login info for the Control Panel, we will not need anything. We’ll never touch base with your hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Basically, if we can receive access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.